Dedoles Change for WHO
Due to the pandemic situation, from 16 March to 31 May, we temporarily changed the purpose of our collection to support the World Health Organization (WHO) and help make the fight against the pandemic more effective. Together we contributed £ 51,274.47. Thank you very much.
Dear customers, as health is primary to us and now it is more important than ever to protect it, we have taken several measures to protect you and our colleagues.
Delivery of the goods
We will deliver your package to your home by courier. As a precautionary measure, we have temporarily withdrawn the possibility to take over goods at branches with personal takeover.
How to prepare for takeover of a package?
We recommend that you wear a mask on your face when you takeover the package. Do not forget to wash your hands after receiving your shipment. We recommend that you choose payment in advance when ordering, so you can pick up your shipment as quickly as possible and you minimize contact with another person.
Return of goods and claim
Many of our employees stayed at home with their children. Therefore, your claims and return of orders may be processed later than usual. For this reason, we have set the time for returns/exchange or claims to 100 days.
Due to the pandemic situation, from 16 March to May 31, we temporarily changed the purpose of our collection to support the World Health Organization (WHO) and help make the fight against the pandemic more effective. Together we contributed 55 830 euros. Thank you very much.
Safety of our employees
All our employees who are able to work from home were allowed to stay at home. As for our warehouse, we have increased preventive hygiene measures and the intensity of cleaning and disinfection of work areas.
We will keep you updated.
We wish you all good health, strength, and optimism. Together, we can overcome anything.
Your Dedoles team